Shipping & Returns
SHIPPING NOTICE
ORDERS PLACED AFTER JUNE WILL BE SHIPPED ON JULY 15.
ARTWORK
Your original Pippa McManus artwork will be sent rolled and lovingly packed in a tube with tracking. It will then need to be taken to your framer to be stretched, at a small cost to you, on a wooden frame (or stretcher)." Due to the nature of the product, we do not accept returns, exchanges or refunds unless required under Australian law.
SCARVES
Your Pippa McManus scarf will be lovingly packed in a pink and gold box and wrapped in acid-free tissue paper and posted to you in a tough-mailer with tracking to your door. We will be happy to exchange your item for a different colour if available. You must return the item to be exchanged within 7 days and you will be required to pay any additional shipping charges.
We do not accept returns or refunds on scarves unless required under Australian law.
We do not ship to PO Boxes, and you may need to confirm your identity by phone and/or email before we dispatch your artwork or scarf. Additional delays may occur if we can not confirm your identity.
ORIGINAL PAINTINGS SHIPPING - Australia
There is a flat rate of $30 to ship original paintings Australia wide. Orders are usually dispatched within 3 - 5 business days.
ORIGINAL PAINTINGS SHIPPING - International
There is a flat rate of $50 to ship original paintings Internationally. Orders are usually dispatched within 3 - 5 business days.
EDITIONED PRINTS & SCARVES SHIPPING - Australia
Regular shipping is $8.95 to ship editioned prints and scarves Australia wide. Orders are usually dispatched within 3 - 5 business days.
Express shipping is $11.95 to ship editioned prints and scarves Australia wide. Orders are usually dispatched within 3 - 5 business days.
EDITIONED PRINTS - International
There is a flat rate of $25 to ship editioned prints and scarves Internationally. Orders are usually dispatched within 3 - 5 business days.
SCARVES SHIPPING - International
Regular Post with tracking number: $25.00
DELIVERY DELAYS
Delivery delays may occur during high volume and sale periods or due to unforeseen reasons. During these times, please allow an additional 7 - 10 business days for your order to be dispatched.
We hold no responsibility for items lost by the postal service, or for any delays in the arrival of your package that are beyond our control.